If you are having trouble with your burner not getting proper gas supply this could be caused by one of two issues:
- The first being that the orifices need to be cleaned. To access the orifices you will need to remove the dual ring burner and insert a small pin into each orifice or remove to ensure that they are clear from any food or any other debris.
- The second issue could be the regulator being in a lock out state or has failed internally. To reset the regulator, disconnect from the LP tank for a period of about 5 minutes then reconnect and turn the fuel on slowly.
Burner Troubleshooting Video: https://www.youtube.com/watch?v=I916LPqa20I
If the problem persists after cleaning the orifices and resetting the regulator please contact us. Please include your serial and order number when contacting us.